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 2012/02/09 Thursday

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Technical Support

Product knowledge library

FAQ

Service and Support

Card Reader

1、Customer Service

SeeHot's staffs are happy to assist you in finding optimum solutions to your product’s needs. We regard each order as a challenge to come up with something special in terms of quality, delivery, time and price. We are doing research to continuously develop our current products to meet today and tomorrow's needs. We encourage you to contact us with your questions, concerns and services requests. See how our commitment to excellence will be put to work for you.

2、Warranty policy

SeeHot provides replacements or repairs for customers for defective products within the applicable warranty period.
1.Limitation of warranty
Please note that SeeHot is not responsible for providing free repair if the product defect is caused by any of the following factors:
(1)
The damage is caused by a natural calamity.
(2)
The product has been repaired or taken apart by unauthorized technical staff.
(3)
The warranty label is missing or fractured.
(4)
Products are bought from unauthorized channels.
(5)
Customer is not following instructions in user's manual correctly.
2.Customers who are suitable for warranty rules.
SeeHot warranty policy applies to all SeeHot products sold at authorized channels.
3.Duration of Warranty
(1)
Bluetooth Head Series:
‧The series of Bluetooth Headset are covered by a one-year warranty.
(2)
Card Reader Series:
‧The series of Card Reader are covered by a one-year warranty.
(3)
USB Hub Series:
‧The series of USB Hub are covered by a one-year warran
(4)
In Ear Metal Earphone Series:
‧The series of In-ear Metal Earphone are covered by a one-year warranty.
(5)
Screen Protector Series:
‧The series of Screen Protector are covered by a one-year warranty.

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SeeHot ElectronicsCo., Ltd.
HQ office ﹕Kang-Ning Building, 4F-6, No.289, Song Jiang Road, Taipei 104, Taiwan, R.O.C.
HQ office Phone No.:            +886-2-2503-1238       
HQ office Fax No.:+886-2-2501-3080